Terms of Service

Overview

Welcome to KEEN Footwear. By using our website and purchasing our products, you agree to comply with these Terms of Service. If you do not accept these terms, please do not use our site or services.

Eligibility and Compliance

To use KEEN Footwear’s online store, you must be legally authorized to make purchases and enter contracts under applicable U.S. laws. If ordering on behalf of another person or organization, you confirm you have the necessary authority to do so.

Ordering Process and Acceptance

Submitting an order is your offer to buy the items you select.
We send automated confirmations to acknowledge receipt of your order, but final acceptance may occur later.
We reserve the right to decline or cancel orders for reasons including, but not limited to:
- Payment authorization issues
- Suspected fraud or misuse
- Inventory shortages
- Pricing errors

Pricing, Taxes, and Shipping Charges

Prices and product availability can change without notice. Applicable taxes and shipping fees will be clearly displayed during checkout as required by law. If your order is compromised by pricing mistakes or stock discrepancies, KEEN Footwear may contact you or cancel the order according to legal allowances.

Payment Terms

You must provide valid payment details and billing information to complete an order. Orders are processed only after successful payment authorization. Payments are subject to the terms, conditions, and security protocols of the chosen payment provider.

Shipping and Delivery

Our Shipping Policy explains all details related to order processing, estimated delivery times, tracking, shipping fees, and conditions. Delivery times are estimates and not guaranteed unless explicitly stated.

Returns and Refunds

KEEN Footwear’s Return and Refund Policy defines eligibility for returns, exchanges, cancellations, and refunds. Statutory consumer rights remain intact and unaffected by these terms.

Prohibited Activities

When using this website, you agree not to engage in unlawful conduct, including but not limited to:

Submitting fraudulent orders
Providing false or misleading information
Attempting unauthorized access to our systems
Interfering with website operations
Distributing harmful or malicious software
Violating intellectual property rights
Collecting user data without authorization

KEEN Footwear reserves the right to take lawful action against misuse or prohibited behavior.

Intellectual Property

All content on KEEN Footwear’s site—including text, images, logos, and layouts—is protected by intellectual property laws. Unauthorized reproduction, distribution, modification, or commercial use is prohibited without permission from the rights holder.

Third-Party Services

KEEN Footwear utilizes third-party services to facilitate payments, analytics, shipping, and other features. These services operate under their own terms and privacy policies. We are not responsible for third-party content or service interruptions.

Website Availability and Maintenance

We strive to provide a reliable online experience but do not guarantee continuous, error-free access. Temporary downtime may occur due to maintenance, upgrades, technical difficulties, or external factors. We may modify or suspend features as necessary within legal limits.

Disclaimers and Liability Limits

KEEN Footwear makes reasonable efforts to provide accurate information and maintain services; however, we do not guarantee uninterrupted availability or complete error-free performance. To the fullest extent permitted by law, we disclaim liability for indirect or consequential damages arising from website use or service interruptions. Mandatory consumer protections remain unaffected.

Indemnification

You agree to indemnify KEEN Footwear from claims or costs resulting from your improper use of the site, violations of these terms, or infringement on others’ rights, as permitted by law.

Changes to Terms

KEEN Footwear may update these Terms of Service from time to time due to changes in our services, legal requirements, or business needs. Updated terms will be posted on this page and take effect as required by applicable law.

Governing Law and Consumer Rights

These Terms of Service are governed by U.S. law applicable to your purchase. Nothing in these terms limits rights mandated by consumer protection laws.