Privacy Policy

How We Handle Your Personal Information

We take privacy seriously and aim to handle customer information responsibly. This Privacy Policy describes what information we collect, how we use it, and the choices you may have when using our online store.

1. Types of Information Collected

We may collect information in the following categories.

Information Provided by Customers

Name and delivery information.
Contact details entered during checkout.
Billing details.
Order information.
Messages and feedback submitted to customer support.

Transaction Information

Purchased products.
Order totals and transaction references.
Payment status.
Shipping and fulfillment details.

Technical Information

IP address.
Device and browser information.
Operating system.
Website activity.
Cookie identifiers and similar technical data.

2. How We Use Information

Information may be used to:

Process and fulfill orders.
Verify payments and transactions.
Arrange shipping and delivery.
Send order confirmations and updates.
Respond to customer questions.
Improve website performance.
Maintain website security.
Detect fraudulent or unauthorized activity.
Analyze general website usage.
Comply with legal and regulatory obligations.

3. Payment Information

Payments are processed through the payment services available during checkout.

Depending on the payment method, payment information may be collected and handled directly by the relevant payment provider under its own security and privacy practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support shopping functionality and improve the browsing experience.

These technologies may be used to:

Remember customer preferences.
Maintain shopping cart functionality.
Understand visitor activity.
Improve website navigation.
Measure advertising performance.
Provide relevant content where permitted.

You may manage cookie settings through your browser or available privacy controls.

5. Sharing Information With Service Providers

We may share necessary information with third parties that help us operate our online store.

These may include:

Payment processing providers.
Shipping and delivery services.
Website hosting providers.
Customer support platforms.
Analytics providers.
Marketing service providers.
Fraud prevention and security services.

Information may also be disclosed when required by law or necessary to protect legal rights and security.

6. International Data Processing

Some service providers may process information in countries outside your location.

Where applicable, we take reasonable steps to ensure that personal information is transferred and processed in accordance with relevant legal requirements.

7. Information Security

We use reasonable administrative and technical safeguards designed to protect personal information.

Despite these efforts, no method of online transmission or electronic storage can guarantee complete security.

8. Data Retention

Personal information is retained for as long as reasonably necessary to fulfill orders, provide services, maintain required records, resolve disputes, and meet legal obligations.